Last Updated: October 24, 2024
No-Return Policy
At VastuTalks, we maintain a strict no-return policy due to the sacred and energetically charged nature of our Vastu items and the delicate craftsmanship of our handicraft products.
Why We Don’t Accept Returns:
- Sacred Items: Our Vastu products are specially energized and blessed, making them unsuitable for returns
- Handcrafted Nature: Each piece is unique and handmade by skilled artisans
- Quality Assurance: All items undergo strict quality checks before dispatch
- Hygiene Considerations: Products are handled with specific spiritual protocols
Order Cancellation:
- Orders can be cancelled only before dispatch
- Cancellation requests post-dispatch will not be entertained
- Full payment will be refunded for pre-dispatch cancellations within 5-7 business days
Important Notes:
- Please review product specifications carefully before purchase
- Verify measurements, colors, and materials before ordering
- All product images are representative; slight variations are natural in handcrafted items
- Contact customer service for product queries before placing orders
Customer Support:
- Email: support@vastutalks.com
- Response Time: Within 24 hours on business days
- Available for product guidance and order-related queries